CALL ANSWERING SERVICE • UK
AI Call Answering Service for UK Businesses
A virtual receptionist that never takes a day off, from £97/month.
Antek Automation’s AI call answering service answers every call to your business 24/7, captures the caller’s details and books appointments into your calendar. It’s built for UK trades and service businesses, costs from £97/month plus setup, and can be live within 24–48 hours.
From £97/month · 120 call minutes included per month · Setup from £497 · Certified Retell AI Partner
- Replies within 1 hour Mon–Fri
- Free 30-min discovery call
- Month-to-month plans
- Certified Retell AI Partner
What Is a Call Answering Service?
A call answering service answers your business calls when you can’t, takes the caller’s details and passes them on to you.
Let’s be upfront: ours is an AI answering service, not a human call centre. There’s no team in an office picking up your line. An AI voice agent answers, in a natural voice, using what it’s been told about your business.
That’s the point. It picks up on the first ring, it can take several calls at once, it asks your questions every time, and it books the job rather than just taking a message. You get a summary of every call.
If a caller needs a person, it takes a message or passes the call on. It won’t pretend to be human if someone asks. For the full product detail, see our AI receptionist page.
Live in 24–48 Hours. No Long Setup.
Tell Us About Your Business
Share your website and phone number. We pull your services, hours, and service areas automatically.
Set Your Screening Logic
What questions should we ask? What qualifies a good lead for you? What’s urgent vs routine? You set the rules. The AI follows them.
Forward Your Calls
Dial a short code or scan a QR. Takes 30 seconds. Your AI receptionist is live — answering calls, screening callers, and booking appointments while you get on with the actual work.
AI vs Human Answering Service
If you’re comparing answering services, these are the differences that matter to a small business: when it covers, how you pay, and whether the caller ends up booked in or just on a list to call back.
A human service is good at judgement calls. The AI is better at volume, consistency and cost you can predict.
| AI receptionist (Antek) | Human virtual receptionist / answering service | Voicemail | |
|---|---|---|---|
| Hours covered | 24/7, including evenings, weekends and bank holidays | Set by the provider and the plan you choose | 24/7, but it only records a message |
| How you're charged | £97/month including 120 minutes | Typically per call or per minute; varies by provider | Free |
| Books appointments | Yes, straight into your calendar | Some do; many take a message for you to call back | No |
| Captures caller details | Yes, against the screening questions you set | Yes, usually as a message | Only what the caller chooses to leave |
| Answers at the same time as other callers | Yes, up to 20 calls at once | Depends on how many people are free | No one answers; callers leave a message |
| Speed to go live | 24–48 hours | Varies by provider | Immediate |
Call Answering Pricing
A fixed monthly fee with minutes included, so you know the bill before the month starts. All prices ex-VAT. Monthly plans roll month to month with 30 days’ notice.
| Plan | Monthly | Minutes included | What you get |
|---|---|---|---|
| Starter | £97/month | 120, then £0.18/min over | Call answering, screening, summaries |
| Standard | £198/month | 240, then £0.18/min over | Starter plus CRM and API integrations |
| Pro | Contact us | Custom | Standard plus workflow automations for complex call flows |
One-off setup from £497 on every plan. Full detail on our AI receptionist pricing page.
Who Uses Our Answering Service
Businesses where the person who should answer the phone is usually busy doing the work. Each has its own setup, with screening questions that fit the trade.
Answering service for electricians
AI phone answering that screens emergency vs routine calls while you’re on the tools.
Answering service for plumbers
AI phone answering that captures emergency leaks and boiler breakdowns while you’re on a job.
Answering service for hvac engineers
AI phone answering that triages heating and cooling emergencies while you’re on a rooftop.
Answering service for accountants
AI phone answering that screens new client enquiries while you’re buried in returns.
Answering service for lawyers & solicitors
AI phone answering that screens client enquiries and captures case details while you’re in meetings.
Answering service for veterinary practices
AI phone answering that triages emergencies and books appointments while your team focuses on patients.
Answering service for dentists
AI phone answering that books appointments and triages dental emergencies while your team treats patients.
Answering service for therapists
AI phone answering that handles enquiries and books consultations while you’re in session.
Answering service for property managers
AI phone answering that logs tenant repairs, books viewings and flags out-of-hours emergencies.
Talk to a Live AI Agent
Tap an industry and talk to a real AI voice agent in your browser. This is what your callers would hear.
Quick Recap
- •An AI call answering service for UK businesses: every call answered 24/7, details captured, appointments booked
- •An AI answering service, not a human call centre — it answers several calls at once and follows your screening questions every time
- •From £97/month with 120 minutes included, £0.18/min over, setup from £497 — see full pricing
- •Live within 24–48 hours; built by Antek Automation, a Certified Retell AI Partner based in Andover, Hampshire
- •Evenings, weekends and bank holidays covered — out of hours call answering