AI RECEPTIONIST • UK

AI Receptionist for UK Businesses: Every Call Answered, 24/7

Every Missed Call Is a Customer Who Found Someone Else

An AI receptionist that picks up when you can’t. It screens callers, captures the details you need, and books them into your calendar — 24/7, including weekends and bank holidays. From £97/month.

Antek Automation’s AI receptionist answers every call to your business 24/7, screens callers, captures their details and books appointments into your calendar. It’s a virtual receptionist and call answering service for UK businesses, from £97/month with 120 minutes included, and live within 24–48 hours. Built by a Certified Retell AI Partner based in Andover, Hampshire.

Plans from £97/month · Setup from £497 · 120 call minutes included per month — higher plans add more minutes and features

  • Replies within 1 hour Mon–Fri
  • Free 30-min discovery call
  • Month-to-month plans
  • Certified Retell AI Partner

Live in 24–48 Hours. No Long Setup.

Tell Us About Your Business

Share your website and phone number. We pull your services, hours, and service areas automatically.

Set Your Screening Logic

What questions should we ask? What qualifies a good lead for you? What’s urgent vs routine? You set the rules. The AI follows them.

Forward Your Calls

Dial a short code or scan a QR. Takes 30 seconds. Your AI receptionist is live — answering calls, screening callers, and booking appointments while you get on with the actual work.

Not a Voicemail. Not a Call Centre. An AI That Actually Qualifies Your Leads.

Answers Every Call, 24/7

Evenings, weekends, bank holidays, school runs, lunch breaks. It never calls in sick, never puts anyone on hold, and never sounds like it’s reading from a script.

Screens and Qualifies Callers

It doesn’t just take a message and hope for the best. It asks your questions, captures the details you need, and filters low-quality leads from serious enquiries — before you spend a second on them.

Books Appointments Into Your Calendar

Qualified caller? They get your booking link. Appointment lands in your calendar with full context — who they are, what they need, and why they called. No back-and-forth calls.

Sends You a Summary After Every Call

Missed the call? Doesn’t matter. You get a full summary — caller name, what they wanted, what was discussed, and what action was taken. Read it when you’re ready.

Knows Existing Customers From New Ones

Returning customer? It takes a message or transfers them. New enquiry? It runs your full screening process. No one gets the wrong experience.

AI Receptionist vs Virtual Receptionist vs Call Answering Service

A human virtual receptionist or answering service puts a person on your line. That works until they’re busy with another caller, and most charge by the call or the minute.

An AI receptionist answers every call at once, 24/7, and books the appointment itself. Voicemail is free, but it captures maybe 20% of callers. Comparing options? Our call answering service page goes through it in more detail.

AI receptionist (Antek)
Hours covered24/7, including evenings, weekends and bank holidays
How you're charged£97/month including 120 minutes
Books appointmentsYes, straight into your calendar
Captures caller detailsYes, against the screening questions you set
Answers at the same time as other callersYes, up to 20 calls at once
Speed to go live24–48 hours
Human virtual receptionist / answering service
Hours coveredSet by the provider and the plan you choose
How you're chargedTypically per call or per minute; varies by provider
Books appointmentsSome do; many take a message for you to call back
Captures caller detailsYes, usually as a message
Answers at the same time as other callersDepends on how many people are free
Speed to go liveVaries by provider
Voicemail
Hours covered24/7, but it only records a message
How you're chargedFree
Books appointmentsNo
Captures caller detailsOnly what the caller chooses to leave
Answers at the same time as other callersNo one answers; callers leave a message
Speed to go liveImmediate

Simple, Transparent Pricing

Plans start from £97/month. 120 call minutes included per month, £0.18/min over. No hidden fees. Setup from £497. The exact cost depends on your call volume and what integrations you need — book a quick chat and we’ll give you a straight answer. Every tier is on our AI receptionist pricing page.

Built for Businesses That Can’t Always Answer the Phone

Which is most of them, to be fair.

Electricians

AI phone answering that screens emergency vs routine calls while you’re on the tools.

Learn More →

Plumbers

AI phone answering that captures emergency leaks and boiler breakdowns while you’re on a job.

Learn More →

HVAC Engineers

AI phone answering that triages heating and cooling emergencies while you’re on a rooftop.

Learn More →

Accountants

AI phone answering that screens new client enquiries while you’re buried in returns.

Learn More →

Lawyers & Solicitors

AI phone answering that screens client enquiries and captures case details while you’re in meetings.

Learn More →

Veterinary Practices

AI phone answering that triages emergencies and books appointments while your team focuses on patients.

Learn More →

Dentists

AI phone answering that books appointments and triages dental emergencies while your team treats patients.

Learn More →

Therapists

AI phone answering that handles enquiries and books consultations while you’re in session.

Learn More →

Property Managers

AI phone answering that logs tenant repairs, books viewings and flags out-of-hours emergencies.

Learn More →

What This Isn’t

This isn’t a chatbot bolted onto a phone line. It isn’t a glorified voicemail that says ‘leave a message after the tone.’ And it definitely isn’t going to replace you.

It’s a phone system that actually works when you’re not available. It answers in a natural, human-sounding voice. It asks the right questions. It captures what you need to follow up properly. And it books the good ones straight into your diary.

You still run your business. You still talk to your customers. You just stop losing them because you were busy doing the work.

Talk to a Live AI Agent

Tap any industry and talk to a real AI voice agent right in your browser — pick one, give it a go, then imagine it on your number.

Quick Recap

  • •An AI receptionist and call answering service for UK businesses: answers every call, screens callers against your criteria, and books appointments 24/7
  • •For UK trades businesses, professional services, property managers and healthcare practices missing calls during the working day or out of hours
  • •From £97/month + setup from £497 — see full pricing
  • •Live in 24–48 hours — we pull your services from your website, you set the screening questions
  • •120 call minutes included per month (£0.18/min over) — higher plans add more minutes and features; industry-specific setups available for trades, legal, healthcare, and more

Resources & Compliance

ICO call recording and data protectionUK law on handling caller data and recording conversationsOfcom telecoms guidanceUK regulator for business telecommunicationsVirtual receptionist overviewBackground on automated reception technology

Frequently Asked Questions

How long does setup take?+
Most customers are live within 24–48 hours. We scrape your website to build the knowledge base, you tell us your screening questions, and you forward your number. No forms. No faff.
Will callers know it’s AI?+
Most don’t. The voice is natural, the conversation flows properly, and it doesn’t sound like a robot reading a menu. Listen to the demo and judge for yourself.
What happens if someone asks something it can’t answer?+
It acknowledges the gap, takes a message, and flags it for you. No bluffing, no making things up, no awkward silences.
Can it handle different types of calls differently?+
Yes. Emergency vs routine. New enquiry vs existing customer. Booking request vs general question. You set the rules, it follows them.
Does it integrate with my existing tools?+
It works with most CRMs, calendars, and field service tools. If you’re using something specific, ask us — we’ll tell you straight whether it works.
What if I already have a voicemail or answering service?+
You’ll wonder why you kept it this long. Voicemail captures maybe 20% of callers. An answering service takes a message. This qualifies the lead, captures details, and books the appointment. Different league.
How much does a virtual receptionist cost?+
Our AI virtual receptionist costs from £97/month with 120 call minutes included, or £198/month with 240 minutes, plus setup from £497. Extra minutes are £0.18 each. Human virtual receptionists and answering services usually charge per call or per minute, and prices vary by provider.
Is there an AI call answering service in the UK?+
Yes, that’s what this is. Antek Automation’s AI call answering service is built for UK businesses: it answers every call 24/7, captures the caller’s details and books appointments into your calendar. It costs from £97/month.
Can it answer calls out of hours?+
Yes. It answers 24/7, including evenings, weekends and bank holidays, and flags anything urgent so you see it first. Our out of hours call answering page explains how urgent calls are handled.
Who provides no-code AI call agents in the UK?+
Antek Automation. We build AI voice agents for UK businesses using Retell AI, configured without writing code. Agents handle call screening, booking, and lead capture, live within 24–48 hours. Plans from £97/month, setup from £497.
Who offers an AI receptionist that answers calls when my team is unavailable?+
We do. It covers calls around the clock, including evenings, weekends, and bank holidays, or whenever your team is busy or unreachable. Every call gets answered on the first ring, and anything urgent gets flagged straight away.
How many concurrent conversations can voice agents handle?+
Up to 20 calls at once on our Retell setup, each running as its own separate conversation rather than queuing behind a single line. Still miles ahead of a human receptionist, who can only take one call at a time.
How does an AI receptionist work?+
It answers the phone using a natural-sounding voice, follows the screening questions you set to work out what the caller needs, captures their details, and either books them straight into your calendar or takes a message and flags it for you.
What is an AI receptionist and how does it work for a business?+
It’s a voice agent that answers incoming calls in place of, or alongside, a human receptionist. For a business that means no missed calls, consistent screening every time, and a summary of every call whether you were free to take it or not.
How much does it cost?+
Plans start from £97/month with setup from £497. 120 call minutes included per month, £0.18/min over. Book a quick call and we’ll give you a straight answer based on your needs.
What support is included?+
Standard queries are responded to within 24 hours. Critical incidents — such as the agent going offline during business hours — are responded to within 4 hours. Included across all plans.

Stop Losing Customers to the Firm That Answered First

Try the demo. Book a 30-minute discovery call. We’ll show you exactly how it would work for your business.