AI RECEPTIONIST FOR HVAC ENGINEERS

It’s January. Their Boiler’s Dead. You’re on Another Job.

No heating in winter is a crisis, not a voicemail. Your AI receptionist picks up instantly, screens for emergencies, captures system details, and books the callout — while you’re finishing the job you’re already on. From £97/month.

Plans from £97/month · Setup from £249

Peak Season Doesn’t Care That You’re Already Flat Out

First cold snap of the year. Your phone rings non-stop — boilers down, radiators cold, heat pumps throwing fault codes. You can’t answer because you’re up in a loft fitting a new system.

Every call you miss goes to another engineer. The ones that do leave voicemail? You’ve got 30 of them by 5pm and no idea which ones are genuine emergencies.

Summer’s the same story — air con failures, system installs, commercial units on the blink. You don’t have a call volume problem. You have a ‘can’t-answer-while-working’ problem.

Before vs After

Without AI Receptionist

Customer calls — no heating, three kids in the house. Voicemail. They call another engineer. You find the missed call at 6pm. Result: Lost an emergency callout and a potential long-term maintenance customer.

With AI Receptionist

Customer calls — no heating, three kids. AI answers. Confirms no heating across the property, captures boiler make and model, error code if visible, and books emergency slot for today. Result: Emergency booked with full system context. Customer thinks you’ve got the best phone service in the area.

How It Works

Live in 24–48 hours. No forms. No faff.

1

Share your website. We pull your service range — gas boilers, heat pumps, air con, underfloor, commercial HVAC — plus your coverage and hours.

2

You define emergency triggers, F-Gas boundaries, commercial vs domestic flows, and which callers need to go to your out-of-hours provider.

3

30 seconds. Your AI receptionist triages breakdowns, captures system details, and books callouts while you’re on the rooftop.

What It Captures on Every Call

  • Emergency or routine (no heating, no cooling, gas smell, fault code)
  • Heating or cooling system
  • Boiler/heat pump/AC make and model
  • Error code if visible
  • Property type (domestic, commercial, landlord)
  • How many units affected (commercial)
  • Existing maintenance contract
  • Preferred date/time
  • Contact details and address
£

Simple Pricing

Plans from £97/month. Setup from £249. No per-minute charges. No hidden fees.

I

Integrations

Connects with ServiceTitan, Jobber, Housecall Pro, Tradify, Google Calendar, Outlook, and most CRM tools.

Hear It For Yourself

Dial any of our live demo agents below. Real phone numbers. Real conversations. Pick one, give it a go, then imagine it running on your line.

Electrical Demo

Bolt Electrical AI Reception

07782 214455

Prompt: Try asking about a fuse board replacement

Plumbing & Heating Demo

Antek Plumbing & Heating AI Receptionist

0333 051 0944

Prompt: Try booking a boiler service

Hospitality Demo

Ember & Oak Restaurant AI Host

07426 476540

Prompt: Try booking a table for four

Available 24/7 · Powered by Retell AI · Demo Calls

Frequently Asked Questions

Can it handle both heating and cooling enquiries?+
Yes. You define your service range — boilers, heat pumps, air conditioning, underfloor heating, commercial HVAC — and it screens accordingly.
What about F-Gas and refrigerant handling questions?+
It doesn’t give technical advice. It captures system type, refrigerant concerns, and fault symptoms, then routes the information to you for assessment.
We do maintenance contracts — can it capture renewal enquiries?+
Yes. It can identify existing contract holders, capture renewal interest from new callers, and flag commercial maintenance opportunities separately from one-off repair calls.
How much does it cost?+
Plans from £97/month. Setup from £249. No per-minute charges. Book a quick call for an exact quote.

Peak Season Is Coming. Make Sure Every Call Gets Answered.

Try the demo. Then imagine it running through the next cold snap while you’re on the tools.