AI RECEPTIONIST FOR LAW FIRMS

Your Next Client Called While You Were With Your Current One

Personal injury, conveyancing, family law, commercial disputes — when someone needs a solicitor, they need one now. Your AI receptionist screens every call, captures the case details, and books consultations so you never lose an instruction because you were doing your job. From £97/month.

Plans from £97/month · Setup from £249

They Won’t Leave a Voicemail. They’ll Just Call Another Firm.

People calling a law firm aren’t browsing. They’ve got a problem — a divorce they didn’t see coming, an accident claim, a contract dispute, a house purchase with a tight deadline. They want to speak to someone now.

If they get voicemail, they’re not waiting. They’re calling the next firm on the list. And the cost of that missed call isn’t just the initial instruction — it’s the ongoing relationship, the referrals, the repeat business.

Your receptionist handles it during office hours. But what about evenings? Weekends? When they’re on lunch or already on a call? That’s when the leakage happens.

Before vs After

Without AI Receptionist

Potential client calls about a commercial lease dispute at 5:30pm. Office closed. Voicemail. They call a firm with evening availability. Result: Lost a £5,000+ instruction.

With AI Receptionist

Potential client calls at 5:30pm. AI answers. Screens for matter type, urgency, conflict check basics, and preferred consultation time. Books an appointment for tomorrow morning. Result: New instruction captured with full case context. You review the summary before the meeting.

How It Works

Live in 24–48 hours. No forms. No faff.

1

Share your website. We pull your practice areas — family, conveyancing, personal injury, commercial, wills — and your fee earners.

2

Define intake flows per area of law. Conflict check capture. Legal aid vs private. How to handle sensitive callers and out-of-hours enquiries.

3

30 seconds. Your AI receptionist routes enquiries to the right fee earner’s diary, captures matter context, and books consultations 24/7.

What It Captures on Every Call

  • New enquiry or existing client
  • Area of law (family, conveyancing, personal injury, commercial, employment, wills & probate, criminal, immigration)
  • Brief description of the matter
  • Urgency and any deadlines
  • Opposing party name (for conflict checking)
  • How they found the firm
  • Preferred consultation date/time
  • Contact details
£

Simple Pricing

Plans from £97/month. Setup from £249. No per-minute charges. No hidden fees.

I

Integrations

Works with Clio, Leap, PracticePanther, Smokeball, Google Calendar, Outlook, and most case management tools.

Hear It For Yourself

Dial any of our live demo agents below. Real phone numbers. Real conversations. Pick one, give it a go, then imagine it running on your line.

Electrical Demo

Bolt Electrical AI Reception

07782 214455

Prompt: Try asking about a fuse board replacement

Plumbing & Heating Demo

Antek Plumbing & Heating AI Receptionist

0333 051 0944

Prompt: Try booking a boiler service

Hospitality Demo

Ember & Oak Restaurant AI Host

07426 476540

Prompt: Try booking a table for four

Available 24/7 · Powered by Retell AI · Demo Calls

Frequently Asked Questions

Can it handle conflict checking?+
It captures opposing party details so you can run your conflict check before the consultation. It doesn’t access your case management system or make conflict decisions — that stays with you.
We have multiple fee earners — can it route to the right person?+
Yes. Based on the area of law, it can route the booking to the right person’s calendar. Family matters go to your family team, conveyancing to your property team, and so on.
What about legal aid vs private client?+
You can include screening for funding type. It’ll capture whether they’re looking for legal aid, have insurance cover, or are paying privately — so you know before the consultation.
Is it SRA-compliant?+
It handles call answering only — it doesn’t give legal advice, doesn’t access client files, and doesn’t make decisions about matters. All data is encrypted. You remain in full control of client relationships and regulatory compliance.
How much does it cost?+
Plans from £97/month. Setup from £249. No per-minute charges. Book a quick call for an exact quote.

Every Missed Call Is an Instruction That Went to Another Firm

Try the demo. Then imagine it answering after hours while you’re home with the family.