AI RECEPTIONIST FOR THERAPISTS

You Can’t Answer the Phone When You’re With a Client. But They Can’t Wait Until You’re Free.

Someone reaches out for therapy when they’re ready — not when it’s convenient for your diary. Your AI receptionist answers that call with warmth and care, captures what they need, and books an initial consultation. No missed opportunities. No pressure. From £97/month.

Plans from £97/month · Setup from £249

The Hardest Part of Getting Therapy Is Making That First Call. Don’t Let It Go to Voicemail.

For most people, calling a therapist is one of the hardest phone calls they’ll ever make. They’ve thought about it for weeks, maybe months. They’ve finally picked up the phone.

And they get voicemail.

Most won’t leave a message. Some won’t call back. The moment passes. You’ve lost a client — not because you didn’t want to help, but because you were doing exactly what you should be doing: helping someone else.

Between sessions, during sessions, at the end of a long day when you’ve got nothing left — you can’t always answer. But that call still matters.

Before vs After

Without AI Receptionist

Someone calls during a session. Voicemail. They don’t leave a message. They don’t call back. Result: Someone who needed help didn’t get it. You never even knew they called.

With AI Receptionist

Someone calls during a session. AI answers warmly. Captures what kind of support they’re looking for, any preferences (in-person vs online, specific modalities), and books an initial consultation for next week. Result: Initial consultation booked. They feel heard from the first interaction.

How It Works

Live in 24–48 hours. No forms. No faff.

1

Share your website. We pull your modalities, specialisms, and availability. You tell us your boundaries.

2

Crisis protocol. Gender preferences. In-person vs online. Funding type. You set the tone, the AI handles the enquiry with care.

3

30 seconds. Your AI receptionist answers every call warmly, captures what callers need, and books initial consultations on your schedule.

What It Captures on Every Call

  • New enquiry or existing client
  • Type of support sought (individual, couples, family, child/adolescent)
  • Presenting concern (general terms — anxiety, depression, relationship, bereavement, trauma, work stress)
  • Preference for in-person or online sessions
  • Any therapist gender preference
  • Insurance or self-funding
  • Preferred day/time for initial consultation
  • Contact details
  • How they found you
£

Simple Pricing

Plans from £97/month. Setup from £249. No per-minute charges. No hidden fees.

I

Integrations

Works with Jane App, Cliniko, WriteUpp, Google Calendar, Outlook, and most practice management tools.

Hear It For Yourself

Dial any of our live demo agents below. Real phone numbers. Real conversations. Pick one, give it a go, then imagine it running on your line.

Electrical Demo

Bolt Electrical AI Reception

07782 214455

Prompt: Try asking about a fuse board replacement

Plumbing & Heating Demo

Antek Plumbing & Heating AI Receptionist

0333 051 0944

Prompt: Try booking a boiler service

Hospitality Demo

Ember & Oak Restaurant AI Host

07426 476540

Prompt: Try booking a table for four

Available 24/7 · Powered by Retell AI · Demo Calls

Frequently Asked Questions

This is sensitive — will the AI handle it appropriately?+
The tone is warm, calm, and non-judgmental. It doesn’t probe for clinical detail. It captures broad presenting concerns in the caller’s own words and books a consultation. It’s a front door, not a therapy session.
What if someone calls in crisis?+
You define the protocol. For callers expressing immediate distress, it can provide your specified crisis resources (Samaritans on 116 123, Crisis Text Line — text SHOUT to 85258) and flag the call for your urgent attention.
I work from a home office — I don’t want to share my address until I’ve screened the client.+
It doesn’t share your location. It books the consultation and lets you decide what information to share after you’ve reviewed the enquiry.
Can it handle multiple therapists in a group practice?+
Yes. It can route based on specialisation — CBT, EMDR, couples, children — and book into the right therapist’s calendar.
How much does it cost?+
Plans from £97/month. Setup from £249. No per-minute charges. Book a quick call for an exact quote.

Make Sure the Hardest Call They Ever Make Gets Answered

Try the demo. Then imagine it answering with warmth while you’re with a client.