★★★★★today
“Andy worked quickly to deliver a great final product. He was very helpful throughout the process of the website being built, would definitely recommend.”
— Matt R.
via GoogleAI RECEPTIONIST FOR PROPERTY MANAGERS
AI Receptionist for Property Managers and Letting Agents
A tenant’s boiler has packed up. A landlord wants an update. Two people want to view the same flat. All at once, and you’re out on an inspection. Your AI receptionist answers every one of them, logs the details and books what needs booking. From £97/month.
Looking for a property management answering service? This is an AI one. It answers tenant, landlord and applicant calls 24/7, logs repair reports with the details your contractor needs, books viewings and flags out-of-hours emergencies. Built for UK letting agents and property managers, from £97/month plus setup, and usually live within 24–48 hours.
Plans from £97/month · Setup from £497
Your Phone Doesn’t Stop at 5pm. Neither Do Leaks.
Property management is a phone job. Tenants reporting repairs. Landlords chasing updates. Applicants wanting viewings. Contractors asking for access. Most of it lands while you’re out doing a check-in or an inspection.
The repair calls are the worst to miss. A tenant with water coming through the ceiling doesn’t leave a patient voicemail. They ring again, then they ring the landlord, then the landlord rings you.
And the viewing enquiries? Every one that goes to voicemail is a void week you didn’t need. The applicant has already booked a viewing with the agent who picked up.
Before vs After
Without AI Receptionist
Tenant calls at 8pm: the boiler has stopped and there’s no hot water. Voicemail. They call again. Then they email, then they call the landlord. Result: an unhappy tenant, an irritated landlord and a morning spent firefighting.
With AI Receptionist
Tenant calls at 8pm. AI answers immediately. Captures the property address, the fault, whether there’s any leak, and when the tenant is home for access. Flags it as urgent under your rules. Result: the repair is logged with everything your contractor needs, and you see it first thing.
How It Works
Live in 24–48 hours. No forms. No faff.
Share your website. We pull your services — lettings, full management, block management, sales — plus your office hours and the areas you cover.
What counts as an emergency repair? Who gets viewings? What do landlords get told? You set the rules for tenants, landlords, applicants and contractors. The AI follows them.
30 seconds to forward your number. Your AI receptionist answers every call, logs repairs, books viewings, and flags the urgent ones so nothing waits in a voicemail box overnight.
What It Captures on Every Call
- →Caller type (tenant, landlord, applicant, contractor)
- →Property address
- →Repair type (heating, hot water, leak, electrics, lock, appliance)
- →Urgency, based on your emergency criteria
- →Access availability and contact details
- →Viewing requests: property, preferred date and time
- →Landlord enquiries and messages for the right property manager
Simple Pricing
Plans from £97/month. Setup from £497. 120 call minutes included per month, £0.18/min over. No hidden fees.
Integrations
Already integrated with Follow Up Boss, the real estate CRM, for an estate agency client. Also works alongside Google Calendar, Outlook and most CRM tools, with call summaries sent to your team by email. Using Alto, Reapit, Arthur or something else? Ask us and we’ll tell you straight whether it connects.
What clients say
Reviewed by real customers
★★★★★2 months ago
“Andy is very responsive, informed, and easy to work with! Adapts quickly and always willing to explain things further or revisit an idea. Excited to continue building out projects with his expertise!”
— Tanna C.
via Google★★★★★3 months ago
“After numerous meetings with other prospect companies, i was delighted to have found Antek. Speaking to Andy has been a pleasure, he explains things i don't understand in a way where i grasp how it works and what needs to be done to progess forward. He has also provided support, knowledge and hard work to help get my business up and running. 100% recommend”
— J H.
via Google★★★★★5 months ago
“We worked with Andy Norman from Antek Automation to integrate Retell voice agents with Shopify via n8n. He quickly resolved webhook and API issues, delivered a stable end-to-end automation, and communicated clearly throughout. His hands-on, practical approach made a real difference. Highly recommended.”
— Akhil M.
via GoogleTalk to a Live AI Agent
Tap a card and talk to a real AI voice agent right in your browser — the same kind we build for your business.
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Out of Hours Call Answering
Evenings, weekends and bank holidays covered, with urgent calls flagged.
See Out of Hours Cover →
All Industries
See every industry we build AI receptionists for.
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Quick Recap
- •AI receptionist built specifically for Property Managers — answers calls, screens callers, and books appointments 24/7
- •For property managers who miss calls when they're on jobs or out of hours
- •From £97/month + setup from £497 — see full pricing
- •Live in 24–48 hours — configure from your website, set your screening questions, forward your number
- •120 call minutes included per month — higher plans add more minutes and features; handles emergency vs routine calls differently based on your rules
Frequently Asked Questions
Can it tell a genuine emergency repair from a routine one?+
Yes. You define what counts as an emergency, such as no heating, an active leak or a security issue, and the AI screens every repair call against those rules. Emergencies are flagged; routine repairs are logged for the next working day.
Can it book viewings?+
Yes. It captures which property the caller is interested in and books a viewing into your calendar, or takes their details for a callback if you prefer to confirm viewings yourself.
What happens to out-of-hours calls?+
They get answered, 24/7. The AI logs the details, handles the call under your out-of-hours rules and flags anything urgent, so a tenant with a real emergency is never left talking to a voicemail box.
Can it deal with landlords differently from tenants?+
Yes. It asks who is calling first and follows a different flow for tenants, landlords, applicants and contractors, so each caller gets the right questions.
How much does it cost?+
Plans from £97/month with 120 call minutes included per month. Setup from £497. Additional minutes at £0.18/min. Book a quick call for an exact quote.